Quality Sleep Comfort Guarantee | Mattress Exchange Policy – Quality Home Furniture Skip to content

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Quality Sleep Mattress Guarantee

Quality Sleep Comfort Guarantee

Sleep easy—if your mattress isn’t the perfect fit, we’ll help you reselect.

One-time comfort reselect on mattresses $799.99+ with purchase of a mattress protector and plan. Minimum 30 nights of use required.

Mattress must be sanitary, unstained, and have the original law label attached. No exceptions without tag. No cash value.

Who qualifies

  • Original mattress purchase price of $799.99 or more
  • Purchased a mattress protector and the required plan at time of sale
  • Has slept on the mattress for at least 30 nights
  • Mattress is sanitary, unstained, undamaged, with the original law label intact

How it works

  1. Sleep on it: Give your body 30 nights to adjust.
  2. Contact us: After 30 nights, reach out to start your one-time comfort reselect.
  3. Choose your new comfort: Select any qualifying mattress at regular selling price equal to or greater than your original mattress.
  4. Schedule pickup & delivery: We’ll arrange the exchange and collect applicable fees (see below).

Fees & pricing

  • Return fee: $149.00
  • Pick-up fee: $50.00
  • Taxes & delivery: Collected as applicable
  • If you select a higher-priced mattress, you’ll pay the difference plus applicable tax and delivery.

Important conditions

  • This is a one-time exchange only (no second exchanges or returns).
  • This program is an exchange, not a refund (no cash value).
  • Mattress must be free of stains, tears, punctures, odors, or damage, and include the original law label.
  • All exchange mattresses are sold at regular selling prices and must be at least equal to the original mattress price.

Exclusions

  • No returns/exchanges on bedding accessories: pillows, sheets, protectors, or adjustable bases.

Need help choosing? Our team will guide you to the right feel and support so you sleep better, faster. Contact us to start your exchange.

Need assistance?

Contact us
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